This course provides office and HR professionals with the knowledge and tools to recognise, prevent, and address bullying and harassment in the workplace. Understanding these issues and fostering a respectful, inclusive environment is essential for employee wellbeing and organisational success.

Participants will learn how to identify inappropriate behaviours, manage complaints sensitively, and implement practices that discourage harassment and bullying, ensuring a safe and supportive workplace culture.

Who is this course for?

This course is ideal for HR professionals, office managers, team leaders, and any office-based staff responsible for maintaining workplace standards, especially those who:

• Are new to HR or management roles and need foundational training on handling workplace misconduct
• Want to deepen their understanding and improve their response to bullying and harassment issues

Course Content

• Defining Bullying and Harassment in the Workplace
• Recognising Types and Signs of Bullying and Harassment
• Understanding Legal Obligations and Employee Rights
• Creating and Enforcing Anti-bullying Policies
• Responding to and Managing Complaints Sensitively
• Conducting Investigations Fairly and Confidentially
• Supporting Affected Employees
• Promoting a Culture of Respect and Inclusion
• Practical Scenarios and Best Practice Guidelines

Course Objectives

• Define bullying and harassment and understand their impact on individuals and the workplace
• Recognise early signs and patterns of bullying and harassment behaviours
• Understand legal responsibilities and ensure compliance with workplace policies
• Develop skills to address and manage complaints with fairness and confidentiality
• Apply best practices when conducting investigations into workplace misconduct
• Provide appropriate support to employees impacted by bullying or harassment
• Promote a workplace culture of respect, inclusion, and zero tolerance for bullying and harassment