This Handling Information module delivers key underpinning knowledge to healthcare worker which can be used towards achieving the care certificate.

Who is this course for?

This course is aimed at all staff throughout the health and social care sector, in particular

• New starters to the organisation
• Existing staff as a refresher

Course Content

• Confidentiality
• Caldicott Report & Exceptions
• Data Protection
• Freedom of Information Act
• NHS Codes of Practice
• Employee Duties
• Patients Records Manual & Electronic

Objectives Content

• Describe the agreed ways of working and legislation regarding the recording, storing and sharing of information
• Explain why it is important to have secure systems for recording, storing and sharing information
• Demonstrate how to keep records that are up to date, complete, accurate and legible
• Explain how, and to whom, to report if they become aware that agreed ways of working have not been followed